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EFFICIENCY MEASUREMENT OF HUMAN RESOURCES INTEGARTION METHODS IN OUTSOURCING SITUATIONS

10.15660/AUOFMTE.2014-1.2988

Caius Tudor LUMINOSU, Anca DRAGHICI, Frank RENNUNG

Volume XXIII (XIII), 2014/1

The aim of this paper is to show a solution to the problem of measuring efficiency of human re-sources integration methods in the context of company outsourcing projects. Outsourcing situations are some of the most challenging change processes with regard to all stakeholders involved, starting with the employees involved, the HRmanagement and the company’s management, requiring adequate methods that allow them to be integrated into the target company in order to produce best results. The focus of this paper is to demonstrate a way of measuring the efficiency of these integration methods so that the overall chances of success of an outsourcing project are increased. Most commonly used integration methods are measured and compared within a case study with regard to their efficiency from the viewpoint of all stakeholders. It is shown that the “benefit coefficient” rep-resents a most accurate indicator for the efficiency of a HR integration method.

Keywords: Complexity Management, Efficiency Measurement, Human Resources (HR), Outsourcing

ISSN 1583-0691, CNCSIS "Clasa B+"