Iuliana Georgiana AGAFITEI, Silvia AVASILCAI
Volume XXV (XV), 2016/2
Taking into consideration the shift from product or firm-centric approach towards the multiple personalized interactions of the client with a product, this paper marks the company and client perspective regarding co-creation. In the past years, more companies started to consider involving customers in different stages of product development, with notable success. Replacing the classic way of assessing customer needs – by market research but without a straight the forward way of matching a solution to it, co-creation has proven to be a relevant and competitive advantage for those companies that are able to assume the risks, build and control the co-creation process.
Keywords: Co-creation, new product development, clients motivation, company benefits
ISSN 1583-0691, CNCSIS "Clasa B+"